1. WHO MANAGES YOUR PAYMENT GATEWAY?
KD PUBLICATION has partnered with a reliable company like cc avenue to provide the users a sense of security while ordering.
2. MONEY IS DEBITED FROM MY ACCOUNT, HOWEVER, I HAVE NOT RECEIVED THE ORDER CONFIRMATION ON MY EMAIL, WHAT SHOULD I DO?
This could be the case of disruption in connection while ordering or due to some temporary issue going on with the bank. You can send us an email at email@example.com, so that we can check the status of your order at our end.
In case of unsuccessful transaction, you money will be rolled back to your account by the bank within 3-5 business days.
3. What happens if my credit/debit card has been compromised while making a payment online?
We do not collect or store your credit card information. If you suspect any such thing, then please report this immediately to bank.
4. WHAT IS THE MODE OF PAYMENT?
The payment options currently available to order online are:
• Net Banking
• Debit Card
• Credit Card